Data Security & Privacy
At INNOVSC LLC, protecting your business data is not an afterthought — it is a foundational commitment. We apply enterprise-grade security controls, strict data governance, and transparent privacy practices across every system and process.
Last updated: May 2026
How We Protect Your Data
Our security program is built on six core pillars that together provide comprehensive protection for your business data and logistics operations.
Data Encryption
All data in transit is protected using TLS 1.2/1.3 (SSL) encryption. Data at rest is encrypted using AES-256, ensuring your business information is protected at every layer of our infrastructure.
- TLS 1.2/1.3 for all data in transit
- AES-256 encryption for data at rest
- Encrypted database backups
- Secure key management practices
Role-Based Access Control (RBAC)
Access to client data is strictly governed by role-based permissions. Only authorized personnel with a legitimate business need are granted access, and all access events are logged and auditable.
- Principle of least privilege enforced
- Granular role and permission assignments
- Multi-factor authentication (MFA) required
- Full access audit logs retained
Data Governance
We maintain a comprehensive data governance framework that defines how client data is collected, stored, processed, and disposed of — in compliance with applicable data protection regulations.
- Documented data classification policies
- Data retention and disposal schedules
- Third-party vendor data agreements
- Regular governance policy reviews
Monitoring & Threat Detection
Our security operations team monitors systems around the clock using automated threat detection tools. Anomalous activity triggers immediate alerts and incident response procedures.
- 24/7 security monitoring
- Intrusion detection and prevention systems
- Automated anomaly alerting
- Defined incident response playbooks
Secure Infrastructure
Our systems are hosted in SOC 2-compliant data centers with physical access controls, redundant power, and network segmentation to isolate client environments.
- SOC 2-compliant hosting environments
- Network segmentation and firewalls
- Physical access controls at all facilities
- Redundant infrastructure for high availability
Business Continuity & Recovery
We maintain tested disaster recovery and business continuity plans to ensure your logistics operations are never interrupted by system failures or unforeseen events.
- Regular automated data backups
- Tested disaster recovery procedures
- Defined RTO and RPO targets
- Geographically redundant backup storage
How We Handle Your Information
This policy describes how INNOVSC LLC collects, uses, and protects information provided by clients, partners, and visitors.
1. Information We Collect
We collect information you provide directly — such as business name, contact details, and operational data necessary to deliver our logistics services. We may also collect usage data from our platform to improve service performance and reliability.
2. How We Use Your Information
Information is used solely to provide, operate, and improve our logistics and warehousing services. We do not sell, rent, or share your personal or business data with third parties for marketing purposes. Data may be shared with trusted service providers under strict confidentiality agreements where necessary to deliver our services.
3. Data Retention
We retain client data for the duration of the service relationship and for a period thereafter as required by applicable law or contractual obligations. Upon termination of services, data is securely deleted or returned in accordance with our data disposal policy.
4. Third-Party Processors
Where we engage third-party processors (e.g., cloud infrastructure providers, shipping carriers), we ensure they are bound by data processing agreements that meet or exceed our own security and privacy standards.
5. Cookies & Tracking
Our website uses essential cookies to ensure proper functionality. We may use analytics tools to understand aggregate usage patterns. No personally identifiable information is collected through cookies without your consent.
6. International Data Transfers
As a global logistics company, data may be processed in jurisdictions outside your home country. We ensure appropriate safeguards are in place for all cross-border data transfers, including standard contractual clauses where applicable.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated to clients directly. Continued use of our services following notice of changes constitutes acceptance of the updated policy.
Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data.
Right to Access
You may request a copy of the personal data we hold about you at any time.
Right to Correction
You may request correction of inaccurate or incomplete personal data.
Right to Deletion
You may request deletion of your personal data, subject to legal retention requirements.
Data Portability
You may request your data in a structured, machine-readable format for transfer.
To exercise any of these rights, please contact us at [email protected]